Top Questions
What is the status of my order?
The Estimated Shipping Date is listed in your order confirmation email. You can also view it by logging into your account.
You'll automatically receive an email with tracking information when it ships. If you don't receive it by the day after your order's estimated shipping date, please check your spam/junk folder.
How long does it take to ship a new order?
The estimated shipping date is listed on each product page.
This is the date the order is expected to ship/leave our facility.
The delivery date will depend on your location and the shipping method selected during checkout.
Learn more about shipping & rush options here
Do you offer rush production?
On qualified orders, Rush Production is available during the checkout process for most orders of 50 or less items. Rush orders are typically shipped in 1-3 business days following approval of the order. An updated date will be displayed when selecting Rush during checkout.
Please contact us if you need to rush an order of more than 50 items.
How do I reorder?
To reorder with the same artwork, simply use the reorder option online.
- Go to the product page of the item you want to order (can be different than what was previously ordered as we'll adjust the proof)
- Select the desired color/size (if applicable)
- Select Reorder under the Design Type options
- Enter the prior order number
- Click the Add to Cart Button
Once we receive your order, we'll email a proof for verification within 1-3 business days.
Your order will not be moved to production until you approve the proof so please keep an eye out for it.
Give Us a Call
512.364.0032
512.364.0035
M-TH 9am-5pm Central Time
F 9am-4pm Central Time
Order Shipping
All orders ship from Austin, Texas
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